Refund & Cancellation Policy

Refund & Cancellation Policy:

At Kittan, we strive to ensure your satisfaction with every purchase. Please review the following policies regarding refunds and cancellations:

Refunds:

We offer a 14-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase or if you encounter any manufacturing defects, you may request a refund within 14 days of receiving your order. To initiate the refund process, please contact our customer service team with your order details. Once we receive the returned item and verify its condition, we will process the refund to the original method of payment.

Cancellations:

You may cancel your order for a full refund if it has not yet been processed for shipping. Please contact us as soon as possible if you wish to cancel your order. Once the cancellation is confirmed, we will initiate the refund to your original payment method.

Warranty:

We provide a 14-day warranty against manufacturing defects on all our products. If you encounter any issues with the quality or workmanship of the item within this period, please contact our customer service team for assistance. We will work with you to resolve the issue promptly.

Conditions for Refunds and Cancellations:

The item must be unused, in its original condition, and in its original packaging.
The request for refund or cancellation must be made within the specified timeframes mentioned above.
Proof of purchase or order details may be required for processing refunds and cancellations.
Please note that shipping and handling charges are non-refundable, and the customer is responsible for return shipping costs unless the item is determined to be defective.

For any questions or inquiries regarding our refund and cancellation policy, please contact our customer service team.

Thank you for choosing Kittan. We appreciate your trust and support!